Through a business partnership, the hotels on this site and hotels and hotel owners anywhere can benefit from the unrivaled ability to provide development services, including delivery of a turnkey hotel project – literally from the ground up. The development and administrative services available enjoy strong franchise relationships, exceptional purchasing power and superior design skills among other attributes that make hotel development across North America enticing and exciting.
The hotels on this site, both in the US and Canada, as well as shopping centers, restaurants, golf courses and other real estate each have carefully selected and experienced management and administrative and financial services support, as needed in their day to day operations. With all this experience and support, the hotels know how to apply successful strategies to each venture –
analyzing the market carefully, choosing the right concept, ensuring meticulous product quality, and generating solid profits.
Human Resources is in many ways the heartbeat of the hotel business and each hotel offers good jobs or a career track from the time each employee walks in the door. In addition, the hotels have consulting relationships skilled in all facets of payroll, benefits, performance management, employee relations, safety, training, recruiting. This combination of skills is a big part of our continued day-to-day success.
PCFSI has a wealth of hospitality industry experience to enable comprehensive financial reporting, sound budgeting and forecasting, and disciplined cash management.
Sales & Marketing
Sales and marketing teams at the hotels, assisted by marketing experts with over a century in experience, knows how to connect with guests and build revenue. Continuously evolving marketing programs encompass cutting-edge websites, social media and digital marketing strategies, public relations, print advertising, centralized media buying, and sponsorships. The group of hotels presented on this site cross-promote each other and provide a consistent level of service to guests that select one or more of these hotels for their hospitality needs.
Among the administrative services PCFSI provides to hotels, advanced analytics are used to predict occupancy patterns, optimize inventory, and manage pricing and distribution channels. These programs help each individual hotel to shape business plans, stimulate demand, and maximize revenues through smart pricing strategies as property occupancies fluctuate through seasonal and economic variations.
Domestic Central Reservations
The non-branded hotels on this site and many others are offered central reservation services through a business partner. This brings great efficiencies to participating properties, allowing them to manage rates and reservations far more easily than they could on their own. With consumers able to choose from many distribution channels, the system helps to optimize direct bookings – the most profitable channel for properties today
Food & Beverage
We have a proven track record of high quality food and beverage operations, including successful restaurants, lounges and catering facilities. Our expertise includes concept development, hands-on staff training, centralized purchasing, effective cost controls – and, most importantly, delicious fare from creative and accomplished chefs.
The hotels presented on this site are proud to offer well planned and groomed gulf courses:
The Samoset, the “Pebble Beach of the East” in Rockport, Maine
The Sagamore, a Donald Ross design in Bolton Landing, New York
The Resort at Longboat Key Club, with 45 exquisite holes in Sarasota, Florida
Some of the other hotels have arrangements for their guest to have access to premier golf experiences.
These hotels have successfully integrated golf and hotel operations, and build membership and public play in local markets, have been the keys to increasing the profitability of each course.
Many of the hotels presented on this site have full spa operations. These spas offer well trained and offer a wealth of expertise in providing a luxurious and renewing spa experience. The following hotels operate 11 successful spas throughout the US and Canada, including:
Many of the hotels on this site offer marinas. These marina and waterfront operations stretch from Bar Harbor, Maine to Key West, Florida.
The hotels benefit from a business partnership with Maine’s largest boat touring operation and the East Coast’s only privately held cruise ship terminal and Florida’s largest ferry service from Florida’s West Coast to Key West. In short, the hotels honor and can provide for those who are very much at home on the water. Our marine facilities include:
The Resort at Longboat Key Club
Harborside Hotel, Spa & Marina
Bar Harbor Whale Watch
Key West Express